As any test manager can tell you, it is not their job to decided when a product is ready to launch (that’s up to the product owner). Projects are rarely 100% perfect when they’re launched and it often comes down to “which bugs are we OK with?” (Also see The 12 Bugs of Xmas)
Some products are released with such fundamental issues that it’s hard to believe the company didn’t know about them. Glaring security holes. Slow response time. Missing features that consumers have come to expect. Are these OK or are they issues that should be addressed before launch? Let’s take a look at two recent examples:
Great news, Kindle Fire owners. Amazon just announced the long overdue Kindle Fire update that’s said to resolve many of the issues with the budget tablet. Most of the common complaints are addressed: owners can now select and remove items from the carousel, the WiFi system is more robust and supports passwords, but most importantly, update 6.2.1 reportedly improves overall performance and the touchscreen response.
This update has been needed from the moment the Fire hit the scene. The first round of reviews praised the Fire for its overall value but pointed to sluggish performance as the device’s major downfall. Amazon maintained a system update would resolve many of the problems. Hopefully this is the update Fire owners have been waiting for.