The eCommerce sector is approaching $300 billion in the U.S. alone, and retailers that want to compete need to stay on top of current trends. So what are these trends for 2014? And what can you do to ensure you’re providing customers with a delightful experience that will win their loyalty? These are exactly the types of question we answer in our latest webinar, “eCommerce Trends to Win More Customers in 2014.”
The webinar – which features Guest Speaker Sucharita Mulpuru, Forrester Research Inc. Vice President, Principal Analyst serving eBusiness & Channel Strategy Professionals and uTest’s own Damian Roskill – examines the 2013 eCommerce season and looks ahead to what you need to be ready for in order to achieve retail and eCommerce success in the coming year. In addition to the looks back and ahead, solutions are provided to help you and your company prepare for major eCommerce needs, including:
- Sustained peak periods that create large user demand
- Site vulnerabilities
- Users who use multiple screens and devices while shopping
- Growing cross-border commerce
The webinar is available now on our web site. If you’re looking for more resources, check out our Retail App Testing eBook and Optimized eCommerce white paper and learn how to ensure you’re delighting your digital customers.