Recently, I have found myself focusing less on the quality of an organization’s products from a tester’s perspective. At this point, I find myself more and more in the role of helping organizations see the larger picture: How are they set up? What causes conflicts? How does the structure of the organization help build better quality? Most recently, I came across the work from Frederic Laloux and his book titled “Reinventing Organizations“.
Laloux has observed several companies in various fields that have a different structure than more traditional companies. The fields he examines range from nursing to car parts manufacturing. One of the things Laloux found out while studying these companies was the practice of self-defined roles. The idea is this: As an employer, you find out where you passion lies, and what you are good at doing. Additionally, you find out how your skills and your passions can bring value to your team, and your company. Then you go out, take advice from your peers, in order to define the role that you want to fill.
Ever since I read this, I wondered whether a different definition for testers based on this practice might be useful, and where it might harm larger efforts. Let’s explore these ideas. Continue Reading →