Be sure to check out Part I of Daniel Knott’s article on effective mobile bug reports for further context before continuing on.
Here’s the rest of the information you should plan on including in every bug report.
Network Condition and Environment
When filing a mobile bug, it’s important to provide some information about the network condition and the environment in which the bug occurred. This will help to identify the problem more easily and will possibly show some side effects no one has thought of.
- Bad: “No information” or “Happened on my way to work”
- Good: “I was connected to a 3G network while I was walking through the city center.”
If your app supports several languages, provide this information in your bug report.
- Bad: “No information”
- Good: “I was using the German language version of the app.”