In August, we introduced Apphance, a new mobile quality tool that makes it easy for mobile app developers to understand how their apps are working across a wide range of mobile devices, carriers and locations. Since then, we’ve been steadily making improvements – both by adding new features and fixing bugs. Today, we’re pleased to tell you about three big new changes that we think are pretty cool.
Improved User Feedback
User feedback is one of the most compelling features in Apphance because it allows app developers to get feedback from their users right within the app itself. The feedback feature gives users of the app a new channel for telling the developer what’s on their mind, meaning they’re not as likely to write a negative review in the app store.
We’ve been working very closely with our own users for the past few months, and one of the biggest pieces of feedback we’ve heard is that developers want more control over the feedback flow within the app. Because feedback is a feature for production apps (those that have been launched to customers in an app store), developers want to be able to customize the feedback process to match their brand and app style.
Today we’re launching new versions of our Apphance libraries with a new and improved user feedback process. These new libraries allow developers to either use Apphance’s built-in feedback UI or create their own. In addition, where and how the UI window is triggered is entirely up to the developer. For example, it’s easy to place a feedback widget in the app flow, add a “Send Feedback” link to a menu, or include a feedback section in your app’s about page.
This new user feedback process is available in the latest version of the Apphance libraries (version 1.8 or newer). Download them from the Apphance help topics or read more about the new user feedback features.
Application Kill Switch
Another feature we’ve heard many customers ask about is some way to disable testers from using an app. Some of our customers are concerned that a testing version could leak into the wild or that people could install fully featured versions of an app without paying. Other customers are worried about how many people are using their app with their Apple Enterprise license.
The kill switch feature allows Apphance users to disable an app on their testers’ devices. Just click a single button in the Apphance control panel, and Apphance will prevent that version of the app from loading on any device.
Like feedback, the new kill switch feature is available in the latest version of the Apphance libraries (version 1.8 or newer). Download them from the Apphance help topics or read more about managing app versions with Apphance, including how to use the kill switch feature.
Windows Phone 8 Support
Of course, we’re also pleased to announce that our Windows Phone libraries fully support Windows Phone 8. Developers who are interested in the Windows Phone platform can use Apphance on any Windows Phone 7 or 8 device.
We’re excited by these new features and we have plenty more coming down the pipeline. Have a great idea for our future product releases? Drop us a line and tell us what you think.